To close your water/utility service account, please contact City Hall at (847) 623-5030 or via e-mail as soon as you have a closing/moving date. When calling or e-mailing, please provide the service address, closing/moving date and a forwarding address.

If your water bill is unusually high, without a known cause, you probably have a leak. Leaks are not always obvious.  If you have a leak, the sooner you find it the better. Here is how you can check for a leak.


TO CHECK THE TOILETS USE THE DYE TEST: 
95% of water leaks are due to leaky toilets.  Toilets can leak in six different ways; some cannot be seen or heard. DYE TEST every toilet when checking for leaks: 

  • First, take the lid off the tank, the tank water is your next flush water. (The tank water should stay securely in the tank until the toilet is flushed.)
  • Add several drops of food coloring to the tank water until it is a strong color.
  • DO NOT FLUSH FOR ONE (1) HOUR.
  • Put the lid back on the tank and flip the seat up so you can see the water in the toilet bowl.   (If the coloring is already in the toilet bowl you have a bad leak, turn off that toilet until you can fix it).
  • Continue to monitor the bowl several times during the hour. If the colored tank water makes its way to the bowl, you have a leak.
  • If, after one hour, the color remains in the tank and the water in the bowl is clear, the toilet is not leaking.
  • Repeat this test on all toilets in your home.
  • If you find a toilet leak, replace the parts in the tank and run the “DYE TEST” one more time to be sure everything is installed securely.


​​​TO CHECK THE METER TO DETERMINE THE SIZE OF THE LEAK, USE THE 4-HOUR TEST:


  • Find your water meter; it should be the only meter inside your home.  It will be on the lowest level of your home on the wall that faces the street, many times in the right-hand or left-hand corner.  The “4-HOUR TEST” will show whether or not you have a leak and the size of the leak.
  • You will be taking two (2) readings from the water meter, one at the beginning of the four (4 ) hour period and one at least four (4) hours later.  Each time you take a reading you should write down what time it is.
  • A good time to run this test is when everyone is going to be out of the house (or asleep) for at least four
  • (4) hours and when you believe no water should be going through the meter.
  • Write down the first reading from the water meter.  Write d own every digit and the time.   Use no water after this reading.
  • When you return home (or wake-up), go straight to your meter and read it again. Write down the time and the second reading.
  • If the reading is the same as the first reading then you are not experiencing a leak.  If the reading is not the same, then you have a leak.  Subtract the first reading from the second reading to see how much water went through your meter during the test time.​


If you need help, call City Hall at 847-623-5030.

Water Bill High? Check for Water Leak

WATER DEPARTMENT

The City of Park City is dedicated to supplying drinking water that meets or exceeds all state and federal standards. Each year, the U.S. Environmental Protection Agency requires communities to prepare a Consumer Confidence Report that provides information on the quality of the local drinking water.

Links to the current and past reports are listed below. Reports are published the year following the testing, typically in late spring or early summer. The dates below reflect the year when testing was conducted.

For more information on Park City's drinking water, call 847-623-5030 or email cityhall@parkcity.il.org.


Water Quality Reports

  • Mail water bill payments to the City of Park City, 3355 Belvedere Road, Park City, IL 60085 
  • Payments can also be dropped off at City Hall in person, Monday-Thursday, 8am - 5:30 pm  Fridays 8am-5pm
  • Bank Payment Option- Most banks have bill payment options. If you choose this option, please allow 7–10 business days as most banks mail the Village a check.
  • ​After hours payments can be dropped in the convenient 24 hours drop box located inside the Police Station.
  • Online City Payment Option - CLICK HERE
Existing Customers

Water & Sewer Rates

Water Bill Payment Options

New Customers

Applying For Water Service

Water Department Overview

Park City provides water and sewer services for residents and businesses within the community. The City purchases Lake Michigan water through the City of Waukegan and the sewer provider for Park City is North Shore Sanitary District. Water is sold by the City to all mobile home communities which sell to their residents. The mobile home parks are solely responsible for the maintenance and repair of the water system within their property.   

Water bills are sent every two-month basis and rates are calculated per 1000 gallons (gals). Commercial water bills are on a monthly basis.

Current Rates

Water = $6.97  per 1000 gals
Sewer = $ .94  per 1000 gals

There is no minimum bill for residential customers and a $71.00 minimum bill for commercial accounts 

If you have any questions regarding your utility bill, please contact City Hall at (847) 623-5030 or via e-mail at cityhall@parkcityil.org.

New residents should visit the City Hall, 3355 Belvidere Road, to sign up for utilities (water and sewer). Utility applicants will need to bring the completed Utility Service Application, a current form of identification when signing up. New customers have 30 days to come in and sign up for utilities. Residents moving within the City should ensure that any previous CityUtility Bills are paid before new service can be transferred into their name. Setting up water service in person is required. 


When signing up for service at the City Hall, please download, fill and print the application form below:

Water Service Application - Residental

Water Service Application - Residental Rental
Water Service Application - Commercial